Hi Z,
Thanks for your email.
I've received a few responses from everyone so far and everyone seems to be having a similar experience so it seems we're not alone. One person advised that they also spoke to Mosaico just now and were advised that tickets will be despatched by 19 September 2008 and if we don't receive a DHL Tracking number by then that we should call Mosaico again. We've been given so many dates though that we're not even sure what to believe anymore.
I just don't understand why the Tokyo gig, which is held around one week after Osaka, received tickets approximately 7-8 weeks ago by now and we're left still waiting! 3 unanswered emails and 3 international phone calls from Australia to France and we're still left in this predicament! Ridiculous.
Thanks for your email.
I've received a few responses from everyone so far and everyone seems to be having a similar experience so it seems we're not alone. One person advised that they also spoke to Mosaico just now and were advised that tickets will be despatched by 19 September 2008 and if we don't receive a DHL Tracking number by then that we should call Mosaico again. We've been given so many dates though that we're not even sure what to believe anymore.
I just don't understand why the Tokyo gig, which is held around one week after Osaka, received tickets approximately 7-8 weeks ago by now and we're left still waiting! 3 unanswered emails and 3 international phone calls from Australia to France and we're still left in this predicament! Ridiculous.
Loved your mass email to Mosaico... hopefully it sparks some action from Baptiste/Mosaico and helps get our tickets in the post soon!
Sorry to hear it may have ruined your trip... hopefully we'll see you there.
Sylvia
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