Monday, September 15, 2008

WHERE ARE OUR TICKETS??? IT'S BEEN 3 MONTHS....

So. What follows is a sad, tragic story. But a story that will HOPEFULLY SAVE YOU from making the same mistake that us poor, innocent, music-loving souls made.

Myself and other fans around the world were unfortunate enough to have booked our tickets for Radiohead concerts in Osaka, Japan, on October 1st and 2nd 2008,

The mistake was very simple, but potentially devastating... we, all strangers with 1 thing in common (we wanted to see Radiohead perform in Osaka 2 weeks from now), made the mistake of going to a website (www.mosaicodiffusion.com) by a company that calls itself Mosaico Diffusion or Mosaico International... or Mosaico-something-else (lesson # 1: BEWARE OF COMPANIES THAT HAVE MORE THAN ONE NAME)... to purchase our tickets online.

This company is French. They actually exist. Well... there is one guy named Baptiste who answers the phone if you call them. And every couple of months, he sends out a vague email. SO maybe Baptiste IS Mosaico Diffusion. Maybe he sits in his mother's basement, and puts up a bunk website that promises to send you concert tickets.

And they DO send concert tickets. The problem is... by the time your concert ticket reaches you, you WILL most certainly have grey hair, stress levels that are obscene, and wonder why you did not just book your ticket from some other more trustable website that actually has a Customer Service Department, that can reply to your emails, answer the phone, and make promises they can keep re: when to expect your tickets.

Here's the story. Followed by the chain of hilarious and tragic emails that we sent from around the world. For the record, Mosaico Diffusion has YET to reply to any of the emails.

No comments: