STOP WHISPERING, START SHOUTING

Dear Sir, I have a compaint...
Dear sir, I have a complaint....

Can't remember what it is....

Doesn't matter anyway...

Doesn't matter anyway...

(Well, no, actually, you know what.. IT DOES MATTER. AND THAT's what changed between 1990 and 2008. Cheers.)

HOW COULD MOSAICO BE POSSIBLE??

Hi,

We've already paid for the hotel and the plane tickets, but I still haven't got my concert tickets yet.

My husband called the Mosaico on 12 September and they said they were still waiting for the tickets. How could that be possible! We are leaving for Japan on the 27th and I really don't know what it's going to be like without the Radiohead tickets for the trip. It's supposed to be my birthday gift.

Li

Matt makes a Plan B: "If we don't get the radiohead tickets..." Mosaico can you see what you are doing to us????

If we don't get the radiohead tickets,

and we've already booked our flights to Osaka...

let's all totally meet up! for sure!

matt

Will lays it down like it is! Good man, that Will...!

I have not received any tickets either. I also have 2 tickets to each night, AND have already paid for airline tickets, which were NOT cheap.

I am very angry and will sue these guys without mercy if I do not receive my tickets for the concerts.

No more excuses Mosaico! Give us the tickets that we have paid for!

Sylvia... you are in our prayers!

Hi everyone,

Apologies for sending a mass email to you all, but i notice that you were all on the email sent by Mosaico regarding the Osaka Radiohead tickets.

My partner and I still haven't received our Radiohead tickets and are really concerned - was wondering if any of you guys have received the tickets yet? If yes, are you able to offer any advice seeing as Mosaico keeps pushing back the arrival date of the tickets? We've most recently been advised as of tonight to expect to receive them by the 26 September, which not only is cutting it close to the gig, but we fly out in 2 days.

Apologies again for emailing but thought to seek advice from someone in a similar position.

Thanks,
Sylvia

WHERE ARE OUR TICKETS??? IT'S BEEN 3 MONTHS....

So. What follows is a sad, tragic story. But a story that will HOPEFULLY SAVE YOU from making the same mistake that us poor, innocent, music-loving souls made.

Myself and other fans around the world were unfortunate enough to have booked our tickets for Radiohead concerts in Osaka, Japan, on October 1st and 2nd 2008,

The mistake was very simple, but potentially devastating... we, all strangers with 1 thing in common (we wanted to see Radiohead perform in Osaka 2 weeks from now), made the mistake of going to a website (www.mosaicodiffusion.com) by a company that calls itself Mosaico Diffusion or Mosaico International... or Mosaico-something-else (lesson # 1: BEWARE OF COMPANIES THAT HAVE MORE THAN ONE NAME)... to purchase our tickets online.

This company is French. They actually exist. Well... there is one guy named Baptiste who answers the phone if you call them. And every couple of months, he sends out a vague email. SO maybe Baptiste IS Mosaico Diffusion. Maybe he sits in his mother's basement, and puts up a bunk website that promises to send you concert tickets.

And they DO send concert tickets. The problem is... by the time your concert ticket reaches you, you WILL most certainly have grey hair, stress levels that are obscene, and wonder why you did not just book your ticket from some other more trustable website that actually has a Customer Service Department, that can reply to your emails, answer the phone, and make promises they can keep re: when to expect your tickets.

Here's the story. Followed by the chain of hilarious and tragic emails that we sent from around the world. For the record, Mosaico Diffusion has YET to reply to any of the emails.